Showroom Host

This job has been closed.

Job Reference : 66815
Number of Positions: 1
Contract Type: Part Time
Contract Details: Permanent - Part Time
Salary: Meets National Minimum Wage
Working Hours: 27
Closing Date: 11/04/2021
Job Category : Customer Service
Region within the UK: North West
Location: Cheshire Oaks (North West)
Full address: Mercedes Benz & Smart of Cheshire Oaks, Longlooms Road East, Ellesmere Port, Cheshire

Package Description

As a Showroom Host will receive a competitive salary, we also offer great benefits including:

* 22 days holiday, rising to 25 after 5 years
* Company pension scheme
* Life assurance
* Discount gym membership
* Vehicle purchase discount
* Employee Advantage - retail discounts with over 3000 retailers
* Cycle to work scheme

Job Introduction


As a Showroom Host you will deliver an incredible customer service experience to all who enter the Retail Centre. As a Showroom Host you will build rapport with our customers, establish their needs quickly in order to create a bespoke service for them. Our Hosts are our Brand Ambassadors, reflecting the brand image and standards in everything they do.

Main Responsibilities

To be a success in this role, you will have;

* Excellent communication skills, both written and verbal
* IT literacy
* Incredible customer service skills
* The ability to multi task and work under pressure
* A friendly and approachable manner

The Ideal Candidate

* Meet & Greet Customers & Visitors and provide suitable refreshments
* Answer and manage telephone system
* Accurately record calls & visits and relay messages in timely manner
* Some invoicing & filing may be required
* Manage customer waiting area and showroom - customers & housekeeping
 

About The Company

Inchcape is a leading independent global automotive distributor and retailer operating in 32 countries across the UK, Europe, Russia, South America, Asia and Australasia. As brand custodian for 30 of the world’s leading automotive OEMs (including Audi, BMW, Jaguar Land Rover, Mercedes-Benz, Subaru, Toyota and Volkswagen), Inchcape handles product planning, brand positioning, logistics, marketing, network management, sales and aftersales services.
 
Inchcape, which is listed on the London Stock Exchange, employs 18,000 people worldwide and recorded sales of £8.9 billion in its last financial year.

Inchcape is ambitious! We are pursuing a strategy of growth, both organically and by acquisition, across the globe. We have a number of exciting opportunities for equally ambitious talent.

We are excited about the future. Could we be a part of your future plans too?